We want you to be 100% happy with your online purchase! We understand that sometimes things fit differently than you anticipated. We will accept returns for a full refund (minus shipping costs) up to 10 days of delivery in brand new condition. Return shipping charges are your responsibility. Pueo Boutique is not responsible for lost or damaged packages. Returns will only be granted on regular priced womans clothing not on accessories, swimwear, home goods, kids items or body products unless prior authorization is given by calling the store 1-808-326-2055. ALL SALES ARE FINAL ON SALE ITEMS. If your return is approved we will process your refund to your original method of payment within 3 business days of receiving your item back. Returns should be mailed to: PUEO BOUTIQUE 75-5695 Ali'i Drive Kailua-Kona HI 96740 If you have any questions regarding our return policy please call us directly at the store 1-808-326-2055. Mahalo for your trust and business!